We could not accept your return request if the dress issues are caused by yourself such as wrong choice for size or color. If you receive a defective dress or wrong size (wrong color,wrong dress),please contact us within 7 days after you receive the dress. Any other questions, please feel free contact us through email, we are always at your service. Custom for free. For Custom Made Dress, please complete the format below and offer us when you place the order. 1.Full Bust _____cm. 2.Waist _____ cm. 3.Hips _____ cm. 4.Shoulder to Shoulder ____cm. 5.Hollow to floor(Shoulder to Feet without in shoes) ___ cm. 6 The height of your high heel shoes: _____cm 7.Phone Number______ 8.The date you need the dress_____